Terms, Conditions & Cancellations
Availability: please call us if you don’t find a suitable property listed. Vacation rentals of the desert may have listings that do not appear on our web site. If you find the perfect property but the calendar shows that it is unavailable for your vacation dates, please call our office. Many times, dates may be blocked for owner’s use and the owner may be flexible or we may be able to help you find a comparable property. Vacation rentals of the desert also has an expanded network of professionals throughout the desert to assist our clients in finding their perfect vacation home.
Deposits & rental fees: the security deposit and an executed rental contract must be received by vacation rentals of the desert immediately to confirm your reservation. The balance of the rental fees will be due in full 60 days prior to arrival. Payments can be made by check in us funds, money order, visa, mastercard or discover card.
Security deposit and refund: security deposits are held for possible property damages and charges such as pay-per-view movies or long-distance calls outside calling area. Security deposits are returned 30 to 45 days from the date of departure.
Accidental rental damages to rental property: an accidental rental damage protection fee is included in all reservations, subject to exclusions and limitations that occur to the premises during your rental period of up to $3,000. Any intentional damage or accidental damage due to neglect, will be the responsibility of the leaseholder.
Cancellation: a cancellation fee of $75 will be charged for any cancellations made prior to the final balance due date stated on the reservation. Rental fees are non- refundable if cancellation is made 60 days or less prior to your arrival date. Vacation rentals of the desert may be able to re-rent the property upon owner approval. This can be discussed at the time of the cancellation. If final payment is not made by the due date and causes vacation rentals of the desert to cancel the reservation due to guests abandonment of the reservation, all moneys paid on the reservation will be forfeited.